Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Don Schorr

Don Schorr

August 19, 2025

5  out of  5
rating by Don Schorr
"New agent"
We responded:
"Don, thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! - Dan Pfeifer"
Profile photo of Ken Thomas

Ken Thomas

August 18, 2025

1  out of  5
rating by Ken Thomas
"I've been a Peoria homeowner who has purchased property, vehicle, and life insurance coverages from Dan Pfeifer since re-locating back to Illinois about four years ago. I also used to work as a claims representative for a separate insurance company servicing clients in all LOBs in U.S. and Canada. It's not my first rodeo with insurance as a customer, nor as an employee. From my experience, this location sells insurance and isn't supposed to have anything to do with the claims side (as with most providers). However, that is seemingly not the case. I've had the misfortune of having to file claims regarding a car vandalism incident, hail damage from past storms resulting in roof repairs, and also a collapsed secondary drain line under the house. Each incident was filed with Dan Pfeifer's staff directly. Only one of three incidents were covered (the car vandalism), regardless of how many phone questions and emails were sent directly to Dan Pfeiffer and staff when purchasing insurance years ago for advice (while also adding/paying for extra protection for sewer line coverage). After a local appraiser and most recently a city inspector inspected the roof, all parties agreed there was hail damage and it should've been replaced and covered. The local city inspector confided many state farm agencies prioritize customers who own farms as opposed to those inside city limits, including one story about a local farmer who had his roof replaced twice in two years without any damage due to his relationship with his state farm agent. It's become apparent to me I don't have that above type of relationship with Dan Pfeifer and my continued on-time payments for years have little merit with this agency. As a result of two back-to-back denied claims with no efforts from State Farm to resolve, I've advised various members throughout the city of Peoria to be hesitant when looking for insurance from this firm in Pekin. I figured it's probably time to switch insurance companies before one of my loved ones has the misfortune of trying to process a life insurance claim while throwing pointless amounts of money Dan's way with the mistake of believing he actually cares about selling integral insurance coverage to a customer's family not his own."
We responded:
"Ken, thank you for taking the time to share your experience. I’m truly sorry to hear about your frustrations with the claims process and the coverage decisions you’ve faced. I understand how disappointing it is to have claims denied, especially when you’ve taken steps to protect your home and family. While our office’s role is to help customers understand their coverage and support them through the process, the actual approval or denial of claims is handled by State Farm’s claims department according to the details of the policy. That being said, our goal is always to advocate for our customers and provide clear guidance so you feel supported and informed. I’d really like the chance to review your situation with you directly to ensure all options were fully explored and to address any miscommunications that may have occurred. Please reach out to me at 309-347-3484 or dan@insurewithdan.com, and I’d be glad to talk through this in more detail. We appreciate your feedback, as it helps us continue to improve the service we provide to every customer. —Dan Pfeifer "
Profile photo of OEHara27

OEHara27

August 14, 2025

5  out of  5
rating by OEHara27
"Shay helped me get the best coverage I’ve ever had for the lowest premium I’ve ever paid. Blown away at how quick and easy this was. A+, 5 stars, 10/10. Will be referring friends and family to this office quickly."
We responded:
"Oliver, we’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! - Dan"
Profile photo of Michelle Hocking

Michelle Hocking

August 13, 2025

5  out of  5
rating by Michelle Hocking
"Dan was very patient and allowed me to take my time to make the right decision. Any question I asked he knew and explained his until I understood ."
We responded:
"We’re thankful for your feedback, Michelle! It’s our pleasure to assist you with your insurance needs. Please reach out if there is anything we can do to help! - Dan P. 🚗"
Profile photo of Tina Pribble

Tina Pribble

August 11, 2025

5  out of  5
rating by Tina Pribble
"Nice people. Easy coverage over the phone."
We responded:
"Tina, we’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! - Dan Pfeifer"
Profile photo of Shelby Springer

Shelby Springer

August 8, 2025

5  out of  5
rating by Shelby Springer
"Brett made everything super easy & was able to get my family MORE coverage for less."
We responded:
"We’re honored by your positive feedback, Shelby! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, please just let us know! - Dan Pfeifer 🚗"
Profile photo of Cory Elmer

Cory Elmer

August 1, 2025

5  out of  5
rating by Cory Elmer
"Brett has been amazing to work with already and just got started. Looking forward to working with him going forward!"
We responded:
"We’re thankful for your feedback, Cory! We are delighted Brett was able to meet your insurance needs. If there is anything else we can do to help, please let us know! - Dan P."
Profile photo of NCH Institute86

NCH Institute86

August 1, 2025

5  out of  5
rating by NCH Institute86
"Extremely helpful! Saved me $100 just in automotive insurance!"
We responded:
"Thank you for your 5-star review! We are happy we were able to help you with your auto insurance! My State Farm team and I are happy to be your good neighbor! - Dan Pfeifer State Farm"
Profile photo of stephanie stuart

stephanie stuart

July 28, 2025

5  out of  5
rating by stephanie stuart
"Brett was outstanding to work with even when I had a million questions he answered me and he was very polite and professional"
We responded:
"Stephanie, thank you for taking the time to share your thoughts! We’re glad to know you have a great experience with Brett and our State Farm office. If you ever have any questions or need assistance, we’re here to help! - Dan Pfeifer 🚙"
Profile photo of Amanda Moore

Amanda Moore

July 25, 2025

5  out of  5
rating by Amanda Moore
"Very polite and professional."
We responded:
"We’re honored by your positive feedback, Amanda! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just reach out! - Dan P. 🚗"
Profile photo of TONY

TONY

July 22, 2025

5  out of  5
rating by TONY
"Brett is an excellent agent and gave me the best bundle and pricing available and it is a really good bundle and he is the best agent I could have ever asked for thank you so much I appreciate it very much I will keep passing the word along to come to you from insurance quotes and bundles"
We responded:
"We appreciate your review, Tony! We are delighted to know you had a great experience with Brett and our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! - Dan Pfeifer 🚗 State Farm Agencies"
Profile photo of Justin Bloom

Justin Bloom

July 10, 2025

5  out of  5
rating by Justin Bloom
"Needed to lower my insurance premiums and they got it done thanks alot"
We responded:
"Thank you, Justin, for your 5-star review! If you ever have any questions, please give us a call! Thank you, good neighbor! - Dan Pfeifer State Farm Insurance Agency "
Profile photo of Adane Mamo

Adane Mamo

July 7, 2025

5  out of  5
rating by Adane Mamo
"I've had an outstanding experience with State Farm Insurance! Their customer service is exceptional, always prompt and helpful. I feel secure knowing I'm covered by such a reliable company. Highly recommend!"
We responded:
"Thank you for taking the time to share your thoughts, Adane! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! - Dan Pfeifer"
Profile photo of sherry white

sherry white

July 7, 2025

5  out of  5
rating by sherry white
"Very pleasant and informative. Really appreciate this, believe me!"
We responded:
"We’re honored by your positive feedback, Sherry! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! - Dan 🚘"
Profile photo of Michelle Dibartolomeo

Michelle Dibartolomeo

July 3, 2025

5  out of  5
rating by Michelle Dibartolomeo
"Brett Miller in Pekin office helped me get the best policies since my previous auto insurance was getting to unaffordable. Thank you for all your help and giving me the best options! Amazing customer support!"
We responded:
"Michelle, thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with Brett. We look forward to continuing to support your auto insurance needs! - Dan P."
Profile photo of Rafael Alvarez

Rafael Alvarez

July 2, 2025

5  out of  5
rating by Rafael Alvarez
"Excellent service."
We responded:
"Thank you for your feedback, Rafael! We're thrilled to hear you had excellent service. We appreciate your support and are here to assist when you need us! – Dan Pfeifer State Farm Agent"
Profile photo of Joey Rutledge

Joey Rutledge

June 30, 2025

5  out of  5
rating by Joey Rutledge
"Donna was extremely helpful and went above and beyond to help me"
We responded:
"Hi Joey - Thank you for the review and for spotlighting Donna! Let us know if we can help with any questions that you may have in the future. We're always happy to help! - Dan"
Profile photo of Kayla Slaton

Kayla Slaton

June 27, 2025

5  out of  5
rating by Kayla Slaton
"Dan and his team have been incredible with helping insure all our vehicles. Heather is who usually speak to and she is always such a tremendous help and so kind and patient. 10/10 would recommend"
We responded:
"Thanks, Kayla! We appreciate your feedback and are delighted to hear that you had a positive experience with our agency. If there's anything more we can assist you with or if you have any questions, don't hesitate to reach out. We value your trust in the Dan Pfeifer State Farm Agency! Retrieve your State Farm Insurance quotes with us by calling or texting (309) 347-3484 for assistance."
Profile photo of David Piper

David Piper

June 26, 2025

5  out of  5
rating by David Piper
"Adam did a great job helping me set up a new home and auto insurance policy. He was very professional and helpful. I appreciate the amount of money he was able to help me save."
We responded:
"Thank you, David, for your 5-star review! My State Farm team and I are happy to be your good neighbor! We are pleased to know that Adam was able to help you with your home and auto insurance. Please reach out if you have any questions in the future! - Dan Pfeifer"
Profile photo of Emmalie Steele

Emmalie Steele

June 26, 2025

5  out of  5
rating by Emmalie Steele
"Shay was such a great help! He explained everything so thoroughly with us and made sure we knew all of our options before doing anything! Highly recommend!"
We responded:
"Thank you for taking the time to share your thoughts, Emmalie! We’re glad to know you’re happy with the assistance you received from Shay. If you ever have any questions or need assistance, we’re here to help! - Dan Pfeifer State Farm"
Profile photo of Swiftwater Band [Official]

Swiftwater Band [Official]

June 24, 2025

5  out of  5
rating by Swiftwater Band [Official]
"Donna and Brian are awesome! 😁"
We responded:
"Thank you for your 5-star review, Rodney! My State Farm team and I are happy we could help you with your insurance needs! - Dan Pfeifer State Farm "
Profile photo of Cher Bitner

Cher Bitner

June 24, 2025

5  out of  5
rating by Cher Bitner
"A member of Dan's team, Adam, reached out after few months of having given me a quote for auto insurance. He sumply asked if I'd like an updated quote, as he never heard back from me. After answering a few simple questions he was able to provide me the details of my policy and save me $55 a month!! While on the phone, he sent an email and the policy was set up. While still on the phone, with a text message, I was enrolled and auto pay. What's even better, with that text message, I could also use it to ask questions, when we were done with the phone call. That 20 minute phone call Saved Me Over $650 a year!!"
We responded:
"Thank you, Cher, for reviewing our State Farm office! We’re thrilled to know you had a positive experience with Adam; your satisfaction is our top priority! We look forward to continuing to support your auto insurance needs. - Dan Pfeifer 🚗"
Profile photo of Derek Duncan

Derek Duncan

June 20, 2025

5  out of  5
rating by Derek Duncan
"Shay was great to work with!"
We responded:
"Derek, thank you for your 5-star review! We are happy Shay was able to help you, and for the opportunity to be your good neighbor! - Dan Pfeifer State Farm"
Profile photo of LBoogie

LBoogie

June 20, 2025

5  out of  5
rating by LBoogie
"Thanks State Farm Dan/Shay for making the insurance process easy"
We responded:
"Thank you for taking the time to share your thoughts! If you ever have any questions or need assistance, we’re here to help! - Dan"
Profile photo of Anna Darrow

Anna Darrow

June 20, 2025

5  out of  5
rating by Anna Darrow
"Brett Miller sent me a requested quote for auto insurance and was very helpful with my questions. Once I accepted the quote, he made the rest of the process so easy. It was a pleasure working with him!"
We responded:
"Thank you for reviewing our State Farm office, Anna! We’re thrilled to know you had a positive experience with Brett for your auto insurance. We are here should you need assistance! - Dan "