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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Marc Dean

April 13, 2024

5  out of  5 rating by Marc Dean
"I had a great experience with Shay Barbee. He had me set up with a new home and auto policy in no time. Great rates!"
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Gavin Mason

April 12, 2024

5  out of  5 rating by Gavin Mason
"Very helpful. Rates are very reasonably priced. Best insurance ive had!"
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Roberta Richardson (Bobbie)

April 11, 2024

5  out of  5 rating by Roberta Richardson (Bobbie)
"Brett was polite and very thorough with my quote I like his honesty and sense of humor also."
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Bonnie Seymour

April 2, 2024

5  out of  5 rating by Bonnie Seymour
"I have both my personal and business insurance through here. Today I was going through trying to get quite a few things straightened out (not just insurance). By the time I got to insurance I was feeling pretty stressed. By the time I was off the phone with Candice I was joking with her & everything I needed was accomplished. Logan has also always been very helpful, knowledgeable, & patient while navigating me through my insurance needs. Thank you!"
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sherrie helems

March 26, 2024

5  out of  5 rating by sherrie helems
"Shay was awesome with all our insurance needs. He is very knowledgeable and professional to work with."
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Jace Fletcher

March 22, 2024

5  out of  5 rating by Jace Fletcher
"My Agent Shay Barbee was extremely helpful. He made the process quick and easy. Highly recommend him!"
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Jim Burdette

March 20, 2024

5  out of  5 rating by Jim Burdette
"Candace Robb is exemplary . She is our "go to" professional when we have insurance questions. She is consistently pleasant and insightful to our individual insurance needs. We have worked with her over the past 20+ years. Kathy and I highly recommend Candace to help you with your questions and insurance needs."
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Carrie Whitehead

March 19, 2024

5  out of  5 rating by Carrie Whitehead
"Shy has amazing customer service. And everybody that works with this branch does such an amazing job. I would highly recommend this company and their products to my friends and family."
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Vicki Grashoff

March 15, 2024

5  out of  5 rating by Vicki Grashoff
"Logan is very customer friendly. He made the process very easy. I would definitely recommend him for all your insurance needs"
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SMichelle Daniel

March 1, 2024

5  out of  5 rating by SMichelle Daniel
"Logan- is a top-notch employee. Available and willing to help. I recommend 10/10 !!!!"
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Cleta Boyd

February 29, 2024

5  out of  5 rating by Cleta Boyd
"They all are professional and polite to any problems that occur. I myself appreciate all they do for me ."
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Leon Derolee

February 28, 2024

5  out of  5 rating by Leon Derolee
"This is Maxx McGill, wanting to leave a review on my insurance Agent Logan here at this company. He's done an outstanding job helping me through every question, random call and any concern ive had. He's done everything possible for me in regards to a recent accident of mine(2/23/24), and even went out of his way multiple times to assist me. Highly recommend Logan, the mans an insurance genius. This is professionalism at its finest."
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Ronda Taraboletti

February 7, 2024

5  out of  5 rating by Ronda Taraboletti
"I updated my vehicle very quickly. Couldn't have asked for anything better."
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Tom Sego

February 7, 2024

5  out of  5 rating by Tom Sego
"Shay has been extremely helpful and very timely with my new policy."
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February 5, 2024

5  out of  5 rating by J
"Shay Barbee is great. Highly recommend getting in touch with him for your cr insurance needs!"
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cj Morris

February 2, 2024

5  out of  5 rating by cj Morris
"Great customer service."
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Kirsten Beaman

February 1, 2024

5  out of  5 rating by Kirsten Beaman
"Gretchen is fantastic and always so great to work with!"
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Kristin S. Burton

February 1, 2024

5  out of  5 rating by Kristin S. Burton
"Costumer service is 10/10"
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Kierstyn Mckinley

February 1, 2024

5  out of  5 rating by Kierstyn Mckinley
"Gretchen is so so helpful and kind!"
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Sierra Beebe

February 1, 2024

5  out of  5 rating by Sierra Beebe
"Donna is always very helpful anytime I need something it gets done so quickly! Everyone is so nice and great to work with."
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Baylee Smith

February 1, 2024

5  out of  5 rating by Baylee Smith
"Wonderful individuals to help you find the better saving plan for insurance!!"
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Sue Kyle

February 1, 2024

5  out of  5 rating by Sue Kyle
"Candy was so so so helpful setting up an online State Farm account for me. Lots of laughs too. And today was their 10 year Anniversary in Pekin and 1 year Anniversary in Washington. CONGRATULATIONS, well deserved. Thanks again Candy for your assistance!"
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Jason Dronenberg

January 24, 2024

5  out of  5 rating by Jason Dronenberg
"The help I got was unbelievable. Appreciate it more than words can explain"
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Dylan Hammond

January 19, 2024

5  out of  5 rating by Dylan Hammond
"Shay is absolutely great at what he does. He made the process of getting everything done very simple while being a good educator on the policy. He’s also very honest on when he says he will call you back, which is appreciated and something a lot of these other companies and offices will not do. Thank you Shay and your team at the office!"
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Bill Kruger

January 14, 2024

5  out of  5 rating by Bill Kruger
"Called Donna after selling a vehicle and getting a different one, she was very helpful and immediately got me taken care of with new coverage on my vehicle. Whenever I have called with any matter on any of my policies Donna and the crew at Dan Pfeifer agency have always been very helpful, a pleasant experience considering what I used to go through at a different insurance company. Thank you"