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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Tina

April 1, 2025

5  out of  5
rating by Tina
"This is a great company and office to work through. I've had different insurance in the past and been with State farm for years now and I will not change. Very helpful, friendly and efficient. Definitely somebody want to do business with"
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T Diekhoff

March 31, 2025

5  out of  5
rating by T Diekhoff
"I dealt with Shay, he did an awesome job helping me switch my home and multiple auto policies to State Farm. If you need a great agent give Shay a call!"
We responded:
"Tiffany, thanks for the shoutout! 😎 We're so happy Shay made the switch easy and seamless for your home and auto policies. We appreciate your recommendation! - Dan 🚗🏡"
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Zac Tennison

March 26, 2025

5  out of  5
rating by Zac Tennison
"Spoke with Donna this afternoon about getting another vehicle insured. She was easy to connect with and knowledgeable. Just an overall amazing rep for the company. Thank you Donna, for being a fantastic representative for State Farm. Ps. I've not had a bad experience since joining with State Farm around 15 years or so ago."
We responded:
"Thank you for your kind words, Zac! We're so glad to hear that Donna provided such helpful and knowledgeable service while assisting with your vehicle insurance. She truly cares about making the process smooth for everyone. It's wonderful to know you've had such a positive experience over the past 15 years—we appreciate your continued support! If there's ever anything else we could do for you, don't hesitate to reach out. Thanks again! – Dan 😊"
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Gavin Helms

March 24, 2025

5  out of  5
rating by Gavin Helms
"Great service and great prices!"
We responded:
"Thank you for taking the time to share your thoughts, Gavin! We’re glad to know you’re happy with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! - Dan Pfeifer State Farm"
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Robert Davis

March 18, 2025

5  out of  5
rating by Robert Davis
"Gretchen was very pleasant and helpful. Thank you!!!"
We responded:
"Thank you, Robert! 😊 We're so glad Gretchen could assist you and make the process a great one. Let us know if you ever need anything else! 🚗🏡✨ - Dan Pfeifer"
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Robert Sword

March 18, 2025

5  out of  5
rating by Robert Sword
"Brett took good care of me in obtaining my auto insurance look forward to working with this State Farm agent in the future"
We responded:
"Robert, we’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! - Dan Pfeifer State Farm"
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Bonnie Shurtz

March 18, 2025

5  out of  5
rating by Bonnie Shurtz
"They are always very helpful with everything I need. I have all my insurance through them. My house, cars, and small vendor business."
We responded:
"Thank you, Bonnie! 😊 We're so glad to be your go-to for all your insurance needs. We appreciate your trust and support! 🚗🏡📦 - Dan Pfeifer"
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sarah miller

March 14, 2025

5  out of  5
rating by sarah miller
"I worked with Shay to get our families insurance changed over. Shay was such a kind person. Making sure all our needs were met and we were ok with everything before moving forward with anything. I’m so glad we switched. Thanks again Shay"
We responded:
"Thank you for trusting Shay with your family's insurance needs! 😊 We're so happy to hear he made the transition smooth and stress-free. Welcome to the State Farm family! 🚗🏡✨ - Dan Pfeifer State Farm Insurance Agent"
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Hannah Brooks

March 13, 2025

5  out of  5
rating by Hannah Brooks
"Working with Shay was awesome he was very friendly and informative and answered alk my questions respectfully and very thorough even when I asked the same questions multiple times he was very patient and was happy to make sure I completely understood everything"
We responded:
"We love hearing that, Hannah! Shay is always happy to help and make sure everything is crystal clear. Thanks for choosing us! 😊🙌 - Dan Pfeifer State Farm Insurance Agent"
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James Day

March 12, 2025

5  out of  5
rating by James Day
"Very friendly, efficient, responsive. Couldn't be more pleased."
We responded:
"Thank you for your kind words, James! We're glad to hear that you had a positive experience and that our team was friendly, efficient, and responsive. Your support means a lot, and we appreciate the opportunity to assist you. If you ever need anything, don't hesitate to reach out! - Dan Pfeifer"
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Katelyn Martin

March 6, 2025

5  out of  5
rating by Katelyn Martin
"Brett is extremely friendly!! Great job!"
We responded:
"Katelyn, thank you for your feedback! I’m glad that Brett was able to assist you in such a friendly manner. If you need anything else, don’t hesitate to reach out. -Dan Pfeifer State Farm Agencies"
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Tommy i_white_inferno@hotmail.com

March 4, 2025

5  out of  5
rating by Tommy i_white_inferno@hotmail.com
"Donna was absolutely incredible. She answered every question I had, and took the time to explain everything in perfect detail. She went above and beyond to help me get a better quote. She was a joy to work with and is an outstanding employee."
We responded:
"We’re thankful for your feedback, Tommy! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! -Dan Pfeifer"
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Shawnelle Little

March 3, 2025

5  out of  5
rating by Shawnelle Little
"Very smooth transition."
We responded:
"Thank you for sharing your feedback! Shawnelle, I’m glad to hear the transition with our team went smoothly. If you need anything else or have questions, feel free to reach out! -Dan"
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Casandra Ridings

March 3, 2025

5  out of  5
rating by Casandra Ridings
"Jay great person"
We responded:
"Thank you for the kind words, Casandra! I’m glad to hear you had a positive experience with Jay, and I'll be sure to pass along your appreciation. If you need anything else, feel free to reach out! -Dan Pfeifer"
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Jim Nearing

March 2, 2025

5  out of  5
rating by Jim Nearing
"Candi was awesome and polite. Got my new windshield fixed about 24 hours after I called her. Love State Farm."
We responded:
"Jim, thank you for sharing your experience! I’m glad Candi could assist you so efficiently and get your windshield fixed quickly. We’re happy to have you as a Good Neighbor, and if you need further assistance, feel free to reach out! -Dan "
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Angela Peak

February 26, 2025

5  out of  5
rating by Angela Peak
"Brett was very patient with me deciding if I wanted to switch my insurance from Progressive to State Farm. He answered every question I had. I am pleased with how easy he made everything. Besides my 2 sisters already having insurance through State Farm for years it was his willingness to help guide me through anything I needed to know or understand that helped with my decision to switch even though it is $30 more then what I would have paid with Progressive... so way to go Brett!!!! Thank you for all your patience with me. Top notch agent."
We responded:
"Thank you so much for sharing your experience, Angela! 😊 I’m glad Brett could guide you through the process and answer all your questions. We’re happy that his patience and support made your decision easier, even with the price difference. 💡💙 We appreciate you choosing State Farm and are grateful for your kind words about Brett. He’s certainly a top-notch agent! 🌟 If you need further assistance, please don't hesitate to reach out! 📲 -Dan"
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MzLisa _ethniciti21

February 25, 2025

5  out of  5
rating by MzLisa _ethniciti21
"Candice was very helpful and totally came to my rescue in the nick of time. 5 Stars 🌟 🌟🌟🌟🌟."
We responded:
"Thank you, Lisa, for sharing your experience! 🙌 I’m happy to hear that Candice was able to help you in a timely manner. ⏳ We appreciate your feedback and are glad we could assist you. Thanks for being a Good Neighbor! 🏡💙 -Dan"
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Paulette Lafleur

February 24, 2025

5  out of  5
rating by Paulette Lafleur
"The staff at State Farm all have had a positive attitude when I have called for information"
We responded:
"Thank you for your feedback and for the kind review, Paulette. I'm glad to hear that you had a positive experience with our team. We appreciate your support and look forward to serving you again soon. -Dan Pfeifer"
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Kathy Franklin

February 24, 2025

5  out of  5
rating by Kathy Franklin
"Very helpful and pleasant. Very informative!!"
We responded:
"Thank you, Kathy! 😊 We're so glad you had a helpful and pleasant experience. We appreciate your kind words and are always here if you need anything! 🙌💙✨"
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Thomas Grubb

February 20, 2025

5  out of  5
rating by Thomas Grubb
"Brett was very thorough and extremely helpful in answering my questions about different aspects of the auto policy!"
We responded:
"Thomas, thank you for sharing your feedback. I’m glad to hear that Brett was able to provide thorough and helpful answers to your questions about the auto coverage. If you have any questions or need further assistance, don't hesitate to reach out! -Dan"
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Daniel Bergamini

February 19, 2025

5  out of  5
rating by Daniel Bergamini
"Brett was very kind and courteous and saved me sooo much money on my car insurance!"
We responded:
"Thanks, Daniel! 😊 We're so glad Brett was able to help you save big on your car insurance! 🚗💰 His kindness and expertise make all the difference. We appreciate you! 🙌 - Dan Pfeifer State Farm"
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Derek Kessinger

February 19, 2025

5  out of  5
rating by Derek Kessinger
"Dans office is fantastic. Every single one of their staff is friendly and knowledgeable. They made insurance very understandable for the common person. I’d recommend them to anybody!"
We responded:
"Thank you, Derek! 🎉 We're thrilled to hear that our office made insurance easy to understand and that the team provided such a great experience. We truly appreciate your recommendation! 💙📋👏 - Dan "
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Ammie Wagner

February 14, 2025

5  out of  5
rating by Ammie Wagner
"Dan and his team were fabulous. No surprises..he was up front on everything! I would recommend his office to everyone in Central Illinois!!"
We responded:
"Ammie, thank you for the kind feedback! I’m so glad to hear you had a positive experience with me and my team. We strive to be transparent and make sure there are no surprises. We really appreciate your recommendation! If you have any questions, feel free to reach out. -Dan"
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Gene Veginski

February 12, 2025

5  out of  5
rating by Gene Veginski
"Everyone at the Pfeifer agency was so good to work with."
We responded:
"Thank you, Gene, for your kind words! 😊 We're delighted to hear that your experience with everyone at the Pfeifer agency was so positive. Your satisfaction is our priority, and we appreciate you sharing your feedback! – Dan 🌟"
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Cheryl Kuehling

February 12, 2025

5  out of  5
rating by Cheryl Kuehling
"It was a pleasure working with Shay and Brett and they could not have made it more simple. I appreciate the information as well as the great service!"
We responded:
"Thank you for your kind words, Cheryl! I'm glad to hear that working with Shay and Brett was a positive experience for you. We're pleased to know that you found the service helpful and straightforward. Your feedback is appreciated, and we look forward to working with you again soon! In the meantime, if you have any questions, don't hesitate to reach out. -Dan"