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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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James Day

March 12, 2025

5  out of  5
rating by James Day
"Very friendly, efficient, responsive. Couldn't be more pleased."
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Katelyn Martin

March 6, 2025

5  out of  5
rating by Katelyn Martin
"Brett is extremely friendly!! Great job!"
We responded:
"Katelyn, thank you for your feedback! I’m glad that Brett was able to assist you in such a friendly manner. If you need anything else, don’t hesitate to reach out. -Dan Pfeifer State Farm Agencies"
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Tommy i_white_inferno@hotmail.com

March 4, 2025

5  out of  5
rating by Tommy i_white_inferno@hotmail.com
"Donna was absolutely incredible. She answered every question I had, and took the time to explain everything in perfect detail. She went above and beyond to help me get a better quote. She was a joy to work with and is an outstanding employee."
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Shawnelle Little

March 3, 2025

5  out of  5
rating by Shawnelle Little
"Very smooth transition."
We responded:
"Thank you for sharing your feedback! Shawnelle, I’m glad to hear the transition with our team went smoothly. If you need anything else or have questions, feel free to reach out! -Dan"
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Casandra Ridings

March 3, 2025

5  out of  5
rating by Casandra Ridings
"Jay great person"
We responded:
"Thank you for the kind words, Casandra! I’m glad to hear you had a positive experience with Jay, and I'll be sure to pass along your appreciation. If you need anything else, feel free to reach out! -Dan Pfeifer"
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Jim Nearing

March 2, 2025

5  out of  5
rating by Jim Nearing
"Candi was awesome and polite. Got my new windshield fixed about 24 hours after I called her. Love State Farm."
We responded:
"Jim, thank you for sharing your experience! I’m glad Candi could assist you so efficiently and get your windshield fixed quickly. We’re happy to have you as a Good Neighbor, and if you need further assistance, feel free to reach out! -Dan "
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Angela Peak

February 26, 2025

5  out of  5
rating by Angela Peak
"Brett was very patient with me deciding if I wanted to switch my insurance from Progressive to State Farm. He answered every question I had. I am pleased with how easy he made everything. Besides my 2 sisters already having insurance through State Farm for years it was his willingness to help guide me through anything I needed to know or understand that helped with my decision to switch even though it is $30 more then what I would have paid with Progressive... so way to go Brett!!!! Thank you for all your patience with me. Top notch agent."
We responded:
"Thank you so much for sharing your experience, Angela! 😊 I’m glad Brett could guide you through the process and answer all your questions. We’re happy that his patience and support made your decision easier, even with the price difference. 💡💙 We appreciate you choosing State Farm and are grateful for your kind words about Brett. He’s certainly a top-notch agent! 🌟 If you need further assistance, please don't hesitate to reach out! 📲 -Dan"
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MzLisa _ethniciti21

February 25, 2025

5  out of  5
rating by MzLisa _ethniciti21
"Candice was very helpful and totally came to my rescue in the nick of time. 5 Stars 🌟 🌟🌟🌟🌟."
We responded:
"Thank you, Lisa, for sharing your experience! 🙌 I’m happy to hear that Candice was able to help you in a timely manner. ⏳ We appreciate your feedback and are glad we could assist you. Thanks for being a Good Neighbor! 🏡💙 -Dan"
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Paulette Lafleur

February 24, 2025

5  out of  5
rating by Paulette Lafleur
"The staff at State Farm all have had a positive attitude when I have called for information"
We responded:
"Thank you for your feedback and for the kind review, Paulette. I'm glad to hear that you had a positive experience with our team. We appreciate your support and look forward to serving you again soon. -Dan Pfeifer"
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Kathy Franklin

February 24, 2025

5  out of  5
rating by Kathy Franklin
"Very helpful and pleasant. Very informative!!"
We responded:
"Thank you, Kathy! 😊 We're so glad you had a helpful and pleasant experience. We appreciate your kind words and are always here if you need anything! 🙌💙✨"
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Thomas Grubb

February 20, 2025

5  out of  5
rating by Thomas Grubb
"Brett was very thorough and extremely helpful in answering my questions about different aspects of the auto policy!"
We responded:
"Thomas, thank you for sharing your feedback. I’m glad to hear that Brett was able to provide thorough and helpful answers to your questions about the auto coverage. If you have any questions or need further assistance, don't hesitate to reach out! -Dan"
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Daniel Bergamini

February 19, 2025

5  out of  5
rating by Daniel Bergamini
"Brett was very kind and courteous and saved me sooo much money on my car insurance!"
We responded:
"Thanks, Daniel! 😊 We're so glad Brett was able to help you save big on your car insurance! 🚗💰 His kindness and expertise make all the difference. We appreciate you! 🙌 - Dan Pfeifer State Farm"
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Derek Kessinger

February 19, 2025

5  out of  5
rating by Derek Kessinger
"Dans office is fantastic. Every single one of their staff is friendly and knowledgeable. They made insurance very understandable for the common person. I’d recommend them to anybody!"
We responded:
"Thank you, Derek! 🎉 We're thrilled to hear that our office made insurance easy to understand and that the team provided such a great experience. We truly appreciate your recommendation! 💙📋👏 - Dan "
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Ammie Wagner

February 14, 2025

5  out of  5
rating by Ammie Wagner
"Dan and his team were fabulous. No surprises..he was up front on everything! I would recommend his office to everyone in Central Illinois!!"
We responded:
"Ammie, thank you for the kind feedback! I’m so glad to hear you had a positive experience with me and my team. We strive to be transparent and make sure there are no surprises. We really appreciate your recommendation! If you have any questions, feel free to reach out. -Dan"
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Gene Veginski

February 12, 2025

5  out of  5
rating by Gene Veginski
"Everyone at the Pfeifer agency was so good to work with."
We responded:
"Thank you, Gene, for your kind words! 😊 We're delighted to hear that your experience with everyone at the Pfeifer agency was so positive. Your satisfaction is our priority, and we appreciate you sharing your feedback! – Dan 🌟"
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Cheryl Kuehling

February 12, 2025

5  out of  5
rating by Cheryl Kuehling
"It was a pleasure working with Shay and Brett and they could not have made it more simple. I appreciate the information as well as the great service!"
We responded:
"Thank you for your kind words, Cheryl! I'm glad to hear that working with Shay and Brett was a positive experience for you. We're pleased to know that you found the service helpful and straightforward. Your feedback is appreciated, and we look forward to working with you again soon! In the meantime, if you have any questions, don't hesitate to reach out. -Dan"
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monie

February 11, 2025

5  out of  5
rating by monie
"There always kind and very patient thank you"
We responded:
"Thank you, Monie, for your kind words! 😊 We're delighted to hear that our team consistently provides you with kind and patient service. Your appreciation means a lot to us, and we're here to assist you whenever you need! – Dan Pfeifer State Farm Agency 🌟"
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Rose Smith

February 10, 2025

5  out of  5
rating by Rose Smith
"Always excellent service and friendly reps!"
We responded:
"Rose, thank you so much for the kind words! I'm thrilled you’ve had positive experiences with our team. Our reps work hard to provide top-notch service, and it’s wonderful to know it’s making a difference. If you ever need anything, don't hesitate to reach out. Thanks for being a Good Neighbor! -Dan Pfeifer State Farm Agent"
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Henry Alarcon

February 10, 2025

5  out of  5
rating by Henry Alarcon
"The process and policy was explained well, and the whole process was smooth. Thank you Brett for helping me get set up with my new policy."
We responded:
"Thank you, Henry, for your kind words! 😊 We're delighted to hear that Brett provided a clear and smooth experience in setting up your new policy. Your satisfaction is our priority, and we appreciate you taking the time to share your positive experience! – Dan Pfeifer State Farm Agent 🌟"
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Jody Baker

February 6, 2025

5  out of  5
rating by Jody Baker
"Great guy very knowledgeable and polite."
We responded:
"Thank you so much Jody for the kind words! It's a pleasure to help and share knowledge, and I'm glad you had a positive experience during your visit. If you ever need anything else, don't hesitate to reach out! -Dan"
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Nicholas White

February 5, 2025

5  out of  5
rating by Nicholas White
"I had a tremendous experience when switching my policies over to Dan’s office. Dan and his staff were knowledgeable and friendly. I highly recommend them!"
We responded:
"Thank you for your feedback! I'm glad to hear that switching your coverage was a smooth process and that our team was able to assist you. We appreciate your recommendation and are excited to continue working with you to meet your insurance needs. Thanks for being a Good Neighbor, Nicholas! -Dan 😊"
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Nancy Erisman

February 5, 2025

5  out of  5
rating by Nancy Erisman
"Shay has been most helpful and promptly follows up with pending matters."
We responded:
"Thank you for your feedback! I'm glad to hear that Shay has been able to assist you and keep things on track. We appreciate you sharing your experience and look forward to continuing to work with you, Nancy! If you have any questions, please don't hesitate to reach out. -Dan"
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Ashleigh Gilson

February 5, 2025

5  out of  5
rating by Ashleigh Gilson
"Whenever we need any help all I have to do is call! Couldn’t ask for better help! Great customer service thank you again Brett!"
We responded:
"Ashleigh, I’m incredibly grateful that you took the time leave us a five star review. Thank you!"
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Kris Greene

February 5, 2025

5  out of  5
rating by Kris Greene
"Worked with Shay at Pfeifer Insurance. He was super helpful, professional and fast! I got a quote the same day for Home, Autos & Umbrella. And Shay got our homeowners policies issued for escrow."
We responded:
"Thank you, Kris! We're happy to hear that Shay provided quick and professional service for your insurance needs. We appreciate your trust in Pfeifer Insurance! – Dan "
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Denise McBride

February 4, 2025

5  out of  5
rating by Denise McBride
"Shay provided excellent service. He was able to answer all of my questions. Shay assured me that he would help me through the process, and we could do it all over the phone as well. My payments are now more affordable. Thanks for the great service!"
We responded:
"Denise, thank you for the wonderful feedback! I'm so glad to hear that Shay was able to assist you and make the process easier. It's nice to know that we could help make your payments more affordable. We appreciate your recommendation, and if you need anything else, don't hesitate to reach out! -Dan"